Bringing new thinking and solutions to the
complex challenges facing humanity

We are an innovation agency designed to tackle complex problems. Together with our clients and partners we create solutions that have lasting social and environmental impact. We specialize in finding opportunities within complexity, working with the public, private and civil society sectors to:


Understand the systemic causes of issues, identify opportunities where new action will have the biggest impact, and design and coordinate efforts to implement change.

A unique combination of human- centered design, systems thinking and collaboration

Open innovation

A collaborative process for identifying challenges, creating solutions and accelerating them to market. Open innovation expands the pool of innovation beyond typical sources, more efficiently matching problems with potential solutions.

Collective action

The purposeful and highly coordinated efforts of multiple actors. It unites the resources and effort, creates the trust, and establishes the common vision required for long-term solutions.

We believe that positive impact is a function of deep understanding, good ideas and effective action.

Recent news

Lena Delchad

SecondMuse Spotlights Engagement Manager Lena Delchad

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As part of our monthly series featuring the work of our colleagues at SecondMuse, today we learn more about Engagement Manager Lena Delchad. Lena joined SecondMuse four years ago from the international development sector. At SecondMuse she has managed social innovation programs, with clients such as UNEP, Al Jazeera, World Bank, and the LAUNCH partnership with USAID, NASA, US Department of State and Nike. 1. How do you cultivate civic engagement through your work? By…


SecondMuse Spotlights Product Designer and Innovator Roxann Stafford

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Today we’re introducing you to a new monthly feature highlighting the work of our colleagues at SecondMuse (2M). We begin with Roxann Stafford. Roxann links human needs with technological solutions. Her background in mechanical engineering, business, and psychology combines the analytical rigor and empathy necessary for sustainable systems design. Roxann has worked on SecondMuse projects around Internet Freedom, National Day of Civic Hacking and New York’s Next Top Makers among many others.  1) More and more companies are turning to open innovation…


Internet Freedom through Localization of Tools

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On March 4th, 2015 in Valencia, Spain as part of the Circumvention Tech Festival, the Localization Lab from SecondMuse hosted our second ever Localization Sprint. The goal of the Sprint was to convene a group of translators from the Localization Lab Community with Developers from the Tor Project and Globaleaks to translate Internet Freedom Tools (IFTs) into more than 10 different languages simultaneously and also to identify localization and user challenges while providing real time feedback...
Next Top Makers

Update from New York’s Next Top Makers

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Here is the latest update from New York’s Next Top Makers, a NYCEDC program to support local manufacturing and hardware entrepreneurs in NYC. —————————————————————————————————————————————————————- Hi Everyone! What a crazy, wonderful last quarter of 2014 it has been for New York’s Next Top Makers. We have been busy popping up around town to explore what Making looks like in each borough of this fine city; we selected six Next Top Makers Fellows, hung out with the…

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