Bringing new thinking and solutions to the
complex challenges facing humanity

We are an innovation agency designed to tackle complex problems. Together with our clients and partners we create solutions that have lasting social and environmental impact. We specialize in finding opportunities within complexity, working with the public, private and civil society sectors to:


Understand the systemic causes of issues, identify opportunities where new action will have the biggest impact, and design and coordinate efforts to implement change.

A unique combination of human- centered design, systems thinking and collaboration

Open innovation

A collaborative process for identifying challenges, creating solutions and accelerating them to market. Open innovation expands the pool of innovation beyond typical sources, more efficiently matching problems with potential solutions.

Collective action

The purposeful and highly coordinated efforts of multiple actors. It unites the resources and effort, creates the trust, and establishes the common vision required for long-term solutions.

We believe that positive impact is a function of deep understanding, good ideas and effective action.

Recent news


Your SecondMuse: Open Data and Unlikely Partnerships

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Data for social good is becoming part of the business vernacular and SecondMuse holds a dynamic space in that world view. For the past seven years, SecondMuse has pioneered projects that promote open data and open source solutions while forging unlikely partnerships between governments, companies, and citizens to address global needs. “Data informs and connects people solving social and and environmental problems on the global and local scales,” says Carrie Freeman of SecondMuse. A strong…

Heidi portrait 2016

Motivation by Love, Reward by Impact: Meet Heidi Hamlow

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Heidi Hamlow is the wearer of many hats at SecondMuse, as she works on finance and accounting, human resources, business development proposals, operations and project work such as in-depth research and writing reports. Before coming to SecondMuse, where she has been for nearly four years, Heidi had several years experience in business management and community building and has an educational background in natural sciences and education. 1) You’re passionate about the outdoors and have a…


Keeping the Internet Open and Free: A Dispatch from RightsCon

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by Lena Delchad and Roxann Stafford RightsCon is upon us!  SecondMuse is excited to be back and attend this global event that brings together the digital rights community to keep the internet open and free. This year the RightsCon Summit is in Lena and Roxann’s backyard, in San Francisco. If you aren’t able to attend you can livestream from the conference site. On Tuesday, March 29, the event began with the Iran Cyber Dialogues. We…


From Sustainability to Surfing: Meet Jeremy Kamo

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Jeremy Kamo is the Director of Operations at SecondMuse. He was a partner at Further By Design and worked with SecondMuse in various projects, including the LAUNCH program before the companies merged in late 2015. Jeremy’s work in renewable energy, education and healthcare projects have taken him around the globe, where he enjoys seeing different perspectives on the world’s biggest problems. Born and raised in Hawaii, Jeremy loves being outdoors and surfing, which is for…

Recent Projects

Recent Clients