Since 2009, we have helped over 300 organizations launch projects in all regions of the world.

Our work is deeply motivated by a belief that the key to human prosperity is the intersection of diverse thinking and coordinated action to solve tough challenges. At SecondMuse, we work hand-in-hand with our clients to develop solutions that have lasting impact and lead to shared human prosperity. We are doing this work in communities, cities and countries around the world.

We help organizations solve systems-level grand challenges, governments more effectively utilize their resources and connect with citizens, and corporations leverage their strengths and break silos to solve complex problems. Our work manifests itself in the development of innovation strategies, technologies and solutions that we design and execute in partnership with our clients.

Work like this requires a diverse range of expertise and experience

We’ve gathered a team of strategists, designers, MBAs, PhDs, development professionals and entrepreneurs. We’re all driven by the belief that global systemic change is not only possible, it is essential. We’ve set out to change the world by applying the art and science of collaboration.

The SecondMuse values – honesty & integrity, service, excellence, posture of learning and justice – are the keystones of our company and underpin everything we say and do, how we work with people, how we behave towards people and each other, and how we communicate. It is how we want to be perceived by those we engage with and how we deliver our products and services.

At SecondMuse, we strive to make all of what we do, our entire way of being, deeply influenced by our worldview and our values. In fact it is our values that have attracted many of our partners and co-workers to join in our endeavors.

SecondMuse specializes in using collaboration to solve complex problems that societies and organizations are facing today. We believe in working closely with our clients to design the strategies, find the partners and organize the effort needed for real, sustainable solutions.  Therefore, we build capacity in people and organizations to approach their challenges with a holistic viewpoint and works towards solutions based on a unified vision. We do this through collaboration.  The best measure of our collaborative success is that your team is better equipped to innovate and solve critical challenges as a result of working with us.

Stuart Gill, PhD

Stuart Gill, PhD

Partner

Before joining SecondMuse, Dr. Gill worked at the World Bank pioneering cutting edge initiatives, including the 21st century crowd-sourced damage assessment of Haiti; co-founding RHoK; and leading a disruptive start-up that sought to transform Disaster Risk Management and Climate Adaptation through science and technology. Prior to joining the World Bank, Stuart taught and researched in the Department of Astrophysics at Columbia University. Stuart sits on several advisory boards and has worked in over a dozen countries around the world.

Davar Ardalan

Davar Ardalan

Director of Storytelling and Engagement

Davar Ardalan is Director of Storytelling & Engagement at SecondMuse. Ardalan leads systems storytelling around citizen science, ocean conservation, humanitarian disaster relief, materials innovation and big data. As a veteran journalist and former social media strategist at NPR News, Ardalan’s real-time campaigns garnered millions of impressions on Twitter across the globe. Most recently she was the Senior Producer and Social Media Strategist for NPR’s Identity and Culture Unit. In May 2014, she was the recipient of an Ellis Island Medal of Honor, for individual achievement and for promoting cultural unity.

Katey Metzroth, MA

Katey Metzroth, MA

Before SecondMuse, Katey helped UPENN and the Wharton school launch a $100K Prize for social innovators and guided the digital strategy firm, Sarkissian Mason, to incorporate social impact into their business model in order to fight global human trafficking. Katey participated in Philly's first Random Hacks of Kindness event and her team developed PhillySNAP to connect food stamp beneficiaries with farmers' markets through a simple text message. Katey holds an MA from Georgetown and the UNSAM in Buenos Aires.

Jeff Hamaoui

Jeff Hamaoui

Partner

Jeff is an expert in collaborative innovation and is fascinated with open innovation, systems collaborations and the intersection between the two. Jeff has spent 20 years building partnerships around the world working with many organizations to understand the strategies, technologies, financial tools and narratives to effectively get groups of people to design together, invest together and work together. Jeff is a Co-Founder of LAUNCH and sits on a number of boards focusing on access to technology (the very awesome Techsoup Global), education and youth development. He also loves to surf.

Carrie Freeman, MBA

Carrie Freeman, MBA

Partner

Prior to joining SecondMuse, Carrie worked for Intel Corporation as Director of Sustainable Business Innovation pioneering strategies such as a corporate impact investing fund and developing technology market solutions to solve global sustainability challenges. Carrie formed the corporate sustainability group and directed corporate-wide efforts working with key stakeholders to ensure industry leadership. Carrie regularly speaks globally on the roles of technology, sustainability and innovation and sits on several advisory boards.

Matt Scott

Matt Scott

Digital Storyteller

As a Digital Storyteller, Matt produces creative promotional content for social impact projects alongside partners including Nike, NASA, the World Bank, USAID, and the White House. Prior to joining SecondMuse, Matt worked with digital agency Social Driver to craft and execute social-first campaigns, including advocacy campaigns for Honda, Harvard, and Digital Learning Day. His efforts have successfully reached tens of millions, encouraged the FCC to modernize internet in schools by $1.5B, and driven Congress to facilitate compensation for pre-1972 musicians not receiving royalties.

Joel Carnes

Joel Carnes

Chief Operating Officer

Joel has a passion for building high-performance collaborative teams and thriving organizations through a focus on authenticity and purpose. Joel has served in executive leadership roles at XPRIZE, Disney Interactive Media Group, Walt Disney Imagineering, Activision, and Trifecta. Working with KPMG, L.E.K. and others, he has served as a strategy and management consultant for multiple global brands, including Microsoft, Boeing, and Motorola. Joel earned a B.A. in Social Ecology from University of California, Irvine, and is a frequent speaker on Leadership for Impact, and Next Generation Organizational Design.

Rachel Lawley

Rachel Lawley

Program Manager for LAUNCH

Rachel is an innovation facilitator with expertise convening systems of stakeholders around complex challenges. Previously, Rachel served as Vice Consul for the British Government, building connections between healthcare and biotechnology companies, researchers, funders, regulators, and government agencies in the U.S. and U.K. She started her career as a research analyst in the social enterprise space, and has spent over a decade supporting organizations with business development and new market strategies. Rachel received her B.S. in Psychology from Lancaster University in the United Kingdom.

Lena Delchad, MPP

Lena Delchad, MPP

Lena is an international development professional with more than a decade of experience in democratic governance. At SecondMuse she has managed the LAUNCH program and other systems transformation initiatives. Prior, Lena was a USAID contractor for complex civil society programs in the Middle East, managing budgets up to $400m. Early in her career Lena defined a national municipal equity agenda around racial equality and democratic governance, and in her various consultancies, she has written on topics of poverty alleviation, civic engagement, new urbanism and human rights.

Monica Price Cohen, MS, MA

Monica Price Cohen, MS, MA

Monica brings together a passion for systems thinking, facilitating collective impact and building community. She has worked with clients in multiple industries to solve complex business and people challenges and has a long time passion for helping individuals and groups develop shared purpose and build capacity. Prior to consulting, Monica worked for many years in the tech industry at Cisco Systems and has a strong analytical background.

Todd Khozein, MD

Todd Khozein, MD

Partner

Todd is a pioneer in systems innovation based on biological models. In this context, he has studied and applied systems theory to organizational innovation, developing systems in industries ranging from medicine to entertainment. His interests lie in creating collaborative frameworks where the incentive structure, technology and human resource development initiatives align to enable innovation across hierarchy. At SecondMuse he has founded initiatives such as RHoK and LAUNCH.

Neisan Massarrat, MA

Neisan Massarrat, MA

Director of Strategic Programs

Neisan is an international strategy consultant with a passion for values in business and the development of collaborative initiatives in the developing world. His areas of focus include shared value, value chain management and civic engagement. Neisan is fluent in German, Chinese, English, and Spanish and has experience in over 20 countries. He was a key implementer of the Sino-German CSR Project, prominent bilateral project on CSR in China by the German Agency for International Cooperation GIZ. Co-creator of projects with the World Bank around the use of new technologies.

Jeremy Kamo

Jeremy Kamo

Jeremy’s expertise is in designing and managing open innovation programs and convening complex systems to identify and implement solutions to hard challenges. Jeremy’s portfolio spans both private and public clients, including launching the Solar Decathlon program in China with for Applied Materials, developing early education markets in the US with the Kellogg and Packard Foundations, working with PEMEX to reduce emissions from flaring and venting and working with Nike, USAID, the Dept of State and NASA on SecondMuse's LAUNCH program. Jeremy also sits on the board of Included.org, an international non-profit that builds more inclusive communities for migrants in China, Nepal and Bangladesh through community centers, education and advocacy.

Chad Badiyan, MBA

Chad Badiyan, MBA

Partner

Chad seeks to understand the dynamics of organizational innovation in the context of generating human prosperity. His work at SecondMuse includes strategy and systems, and conceiving, incubating and scaling initiatives that aim to increase prosperity. Prior to SecondMuse, Chad was CEO of a knowledge management company. He also worked on the startup team of an online university for 6 years and founded a DVD production company in the 1990s.

Natalia Arjomand, MBA, MAID

Natalia Arjomand, MBA, MAID

Natalia joined SecondMuse as a consultant with experience in sustainability, shared value, strategy and finance. At SecondMuse she has worked closely in systems transformation focusing on the power of social innovation to change the world. She is passionate about the transformative power of business for social, economic and environmental good. Prior to SecondMuse, Natalia was a strategy consultant at Deloitte in the Energy Management and Sustainability group. Natalia began her career working at Lehman Brothers and Barclays Capital after receiving her B.S. in Finance.

Blake Garcia

Blake Garcia

Blake joined SecondMuse in 2014 and is a core member of SecondMuse’s open innovation team. He believes in the power and necessity of collaboration between diverse actors to drive innovation and meaningfully address complex global challenges. His work at Secondmuse includes partnership development and managing global innovation communities, serving in key roles on projects with Al Jazeera Canvas, the UNEP Live Open Data Portal, LAUNCH Smarter Chemistry, NASA Space Apps, and New York’s Next Top Makers among others.

Heidi Hamlow

Heidi Hamlow

Heidi joined SecondMuse out of a deep interest in collaboration and shared value. She has several years experience in business management and community building and was attracted by the focus of SecondMuse on systems and corporate innovation and building business for the advancement of civilization. Heidi has a strong background in the natural sciences with emphasis on ecology and sustainability and as well as education. She also writes and edits. She holds a B.A. degree from Earlham College.

Elyssa Dole, MBA

Elyssa Dole, MBA

Before joining the open innovation team at SecondMuse Elyssa helped lay the groundwork for an international effort at Nike Foundation to improve the lives of adolescent girls through mobile technology and perception change. With founder Tim Leberecht, she built community around a radically different view of value creation with The Business Romantic Society. As a strategy intern with the consultancy SYPartners, she worked on a team to help leaders of Fortune 500 companies define purpose and set strategy. Elyssa holds an MBA from NYU Stern School of Business and a B.A. from Barnard College. She writes about creative process, relating the arts to business, and is interested in applying these insights to building and growing agile teams and cooperative systems that strengthen and link organizations and communities.

David Ball, MBA

David Ball, MBA

David joined SecondMuse as a consultant with experience in social enterprise acceleration, human centered design, and international development. Prior to joining SecondMuse to help launch the Aquacelerator, David helped turtle poachers in Nicaragua find alternative livelihoods with FHI 360, developed an education strategy for Major League Baseball’s Dominican Republic academies, and worked for the National Park Service’s Business Management Group. David received his MBA from the University of North Carolina and his MVG (Most Valuable Gringo) award from the Nicaraguan Baseball League.

Kendra Yoshinaga

Kendra Yoshinaga

Kendra Yoshinaga is a SecondMuse Associate supporting LAUNCH cycles. She joined SecondMuse in February 2016 to help lead the #BlueRevolution storytelling campaign to promote sustainable aquaculture in developing countries.
Kendra brings to SecondMuse a strong background in multimedia journalism and a passion for using storytelling to inspire social change. She graduated from American University in May 2016 with a B.A. in broadcast journalism and a minor in legal studies.

Hanna McCreath

Hanna McCreath

Hanna McCreath is a SecondMuse Associate, supporting LAUNCH and SecondMuse programmes. Prior to joining SecondMuse, Hanna worked in People and Culture for a youth-led development organisation, transforming the organisation’s processes and strategy. She has experience in creating environments for individuals to build leadership towards creating social change. Hanna graduated from the University of Melbourne in 2015 with a B.A in politics and international relations, and geography.

Kristin Coates

Kristin Coates

Strategy and Partnerships

Kristin founded Coates Consulting, a sustainable hospitality development firm with a focus on creating destinations that prioritized local economies, local conservation, and local culture. In 2015, Kristin became Director of Experiences for San Francisco social impact agency Amplifier Strategies, where she designed an experience platform to engage visionary investors as long-term partners that contribute their time, treasure, and talent for social impact. Kristin helps investors craft their philanthropic strategy not only as donors, but global advocates and agents of systems change, and works with organizations to deepen their engagement with existing and prospective donors.

Will Scott-Kemmis

Will Scott-Kemmis

Will helps people find more constructive ways of thinking, talking about, and working on complex issues. To do so he draws on over five years of experience applying strategic design, systems thinking and social innovation practices in participatory ways. This is about making change processes more accessible and collaborative so that participation is more diverse and dynamic, and better outcomes are delivered. Prior to SecondMuse, Will lead private and public sector strategic innovation projects with the consultancy 2R (now Accenture Strategy).

Joe Hsueh, PhD

Joe Hsueh, PhD

Joe is an expert in systems change and systems mapping. He facilitates multi-stakeholder groups to form a shared understanding of a complex system and identify high-leverage points for collective impact. He has worked on sustainable fisheries, sustainable apparels and disaster resilience with clients such as the Walton Family Foundation, Sustainable Apparel Coalition and the World Bank. He is currently working on the concept of systems financing. Prior to SecondMuse, Joe co-founded the Academy for Systemic Change, lectured at MIT and spent a year with a Buddhist monastery. Joe has a PhD in System Dynamics from MIT.

Ruediger Fox, PhD

Ruediger Fox, PhD

Before joining SecondMuse, Rüdiger worked as CEO of medium and large corporations in Aerospace, Telecom and Engineering/Innovation. He has a record driving organizational change and restructuring through values-driven strategies. His unique and holistic approach is based on the ``Gross Corporate Happiness`` Model which he derived out of his own work experience and which has its foundations in the GNH-Model of the state of Bhutan. His past successes where he transformed companies in existential crisis into successful market players was rooted in a strong belief in the power of high employee motivation along with a shared strategic mission. The has led to high economic success in formerly unsuccessful market niches and a renewed corporate culture of shared focus.